Technology FAQ

How do I connect my personal device to WiFi? (BYOD)

Staff and Students will now connect their personal devices to NWWIFI

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Employee Self Service Password Reset - Email/School Account

Set up forgotten password questions

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Welcome Back - Technology Services Reference Material

Some information and updates concerning district technology

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Start of the Year - Student Account Password Reset

On Friday Aug 31st, all 6th-12th grade students will have their school account passwords reset to a default password which they will need to change the first time they login to a school windows computer or Chromebook. Read More for further instructions.

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Windows 10 Help

WIndows 10 guides and information.

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WNYRIC Technology Service Desk

Four ways to submit a ticket:
1. Email: servicedesk@e1b.org
2. Call the Service Desk:
Phone: 716-821-7171 option 2
On Campus Ext: 3650 option 2

7:00 AM to 4:30 PM

4:30 PM - 5:00 AM (emergencies only)

3. Live Chat with the Service Desk
4. Login to ServiceNow: WNYRIC ServiceNow
Use your school account, starting with 4050. (Username Example: 4050jdoe01)
The password is the same one that you use to login to your email or a district computer.

Employee Self Service Password Reset - Email/School Account
Prior to forgetting your email/school account password, you must login to the Self Service Center and set up forgotten password qustions.

Tickets - Is your location incorrect or missing? Update your building and room number:
Email the Service Desk or login into ServiceNow, click on My Profile under Self Service and update your information.

test

What UN & PW should my students use for each Web App?

Student Account Naming Conventions
(Teachers need to be signed into Gooogle to view this doc.)

Clever Info

Login Procedures for Windows Computers and Chromebooks - Use Clever to access Amplify, Math Affirm, Spelling City, TTM, and Zearn

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